01543 505350

GOODGUARD SERVICES

Name: Goodguard Services Ltd
Address: 33 Park Road, Cannock, West Midlands, WS11 1JN
Telephone: 01543 505350
Price range: £100 - £5000

The company was established in January 2003 by Val Milner, Director. Having 30 years experience within the manned guarding industry.

ABOUT GOODGUARD SERVICES

The company was established in January 2003 by Val Milner, Director. Having 30 years experience within the manned guarding industry, dealing with all day to day issues of personnel recruitment and training, managing budgets and accounts and maintaining a good client relationship.

We currently provide uniformed security guards to transport centres, building sites, car showrooms, hotels, distribution centres and the NHS.

We are members of the Southern Staffordshire Chamber of Commerce and Industry.

KEY MEMEBERS OF OUR TEAM

Val Milner

Val Worked in the security industry for over 30 years. Responsible for HR, Payroll, Accounts and ISO 2001 procedures and accreditation. Part owner of the company.

Overseeing the day to day overall running of the business. Keeping in regular contact with Clients and visiting sites.

Geoff Hack

Geoff is the Operations Manager and is responsible for the day to day running of the company.Dealing with clients and employee's enquiries. Visiting clients premises, downloading our RFID scanning unit and checking that all patrols are carried out as per our Assignment Instructions for each site.

SOME OF OUR CLIENTS

WHAT OUR CLIENTS SAY

Good Guard Security Ltd are a reliable; friendly and professional security firm. Providing experienced security guards who are punctual, polite, smart, and amenable. A strong line of communication has been formed with both the G.G Head Office Team and the individual guards; which enables us to have confidence in the level of service we can expect; and is indeed delivered, continuously reforming as our service needs and demand change. Our service receives daily updates regarding the out of hours duties and activities via a chronological activity log G.G provide; which facilitates accurate documentation of the security related activities for follow up, escalation and address the following working day if required. On the service we have received from Good Guard I would have no hesitation in recommending this company.
Dawn Roe - Bloxwich Hospital
Can I take this opportunity to thank you, the security guard who covered beechdale and your company for the professional service you have provided in the past and during the cover of the beechdale contract, if we require security service in the future I would have no hesitation in putting your company forward to be considered for the role.
Jane Wilson - Walsall Healthcare NHS
Goodguard have provided excellent service and have been very reliable.
Yvonne Hosie - Motorhouse 2000 ltd.

frequently asked questions

The following may not answer all of your questions, so feel free to contact us so we can deal with your query.

Q1.
What is the training and vetting procedure?
ANSWER:
All staff have to be SITO trained and SIA licenced and holder of an SIA badge prior to working for Goodguard Services Ltd. Following their initial interview, a full background check is obtained, with a full work history/reference check to BS7858 standards.
Q2.
Types of insurances that we hold?
ANSWER:
Goodguard Services hold fully comprehensive insurance for £5m, Public Liability and £ 10m Employer’s Liability, also insurance for loss of keys, wrongful arrest etc.
Q3.
Do we need a Contract?
ANSWER:
We do not utilise contracts unless expressly requested by the Client. We believe the quality of our service speaks for itself without tying you down to a contract. Several clients have been with us for many years, both with and without contracts.
Q4.
In what area’s do you cover?
ANSWER:
We cover the West Midlands, East Midlands and Staffordshire.
Q5.
How are the staff monitored?
ANSWER:
On taking on any new Client, the site is assessed for specific risks and areas of vulnerability. We then install RFID clocking tags around the site to ensure that these areas are regularly patrolled. The Security Guard would swipe each tag with the designated patrol recorder during each and every patrol. The report details the date, time and every clock point visited throughout our security presence on site. Copies of these reports are forwarded to our Clients on a regular basis.

Also, all staff are required to log both on and off site using the designated on-site phone, then a minimum of hourly welfare check calls to our 24 hour Control Room to ensure lone worker safety procedures.

Random checks are made on site by a member of management to ensure that all Assignment Instructions relative to the site are being carried out accordingly.
Q6.
What does it cost?
ANSWER:
We would need to carry out a site survey to take into consideration the client’s needs and requirements. A report would be generated to assess any security breaches and how any risks to site security could be minimised. Our quote would be dependent on the variety of duties required by the Security Guard i.e. Gatehouse duties, staff monitoring etc.
Q7.
Do you sub-contract your clients to other companies?
ANSWER:
We never sub-contract our work to other security companies. By supplying our customers direct we have full control of our Staff, Control Room and procedures. We can also ensure the correct insurances that are required for each client are in place.